Thursday, September 22, 2016

Integrated model of TQM


In the integrated TQM model, 3 prolonged approaches are followed. Which takes care of all TQM principles.
                               

·        Management Leadership
-It incorporates:
Proper vision
100% commitment from management
Motivation to employees
Strategic planning

·         Product/Process excellence
-It reflects the system component of TQM:
Continuous improvement
Preventive measures
Documentation
Data based approach

·         Human Resource excellence
-It reflects the human component of TQM:
Training
Team building
Communication
Cross functional style