Motivating change
Creating Readiness for Change: Sensitize
the organization to pressures for change & identify gaps between actual and
desired states
Overcoming Resistance to Change: Provide
empathy and support & Communicate
Creating
a Vision
Discover and Describe the
Organization’s Core Ideology: What are
the core purpose & core values that inform members what is important in the
organization
Construct the Envisioned Future: What are the bold and valued outcomes
Managing
Political Support
Assess Change Agent Power, Identify
Key Stakeholders, Influence Stakeholders
Managing
the Transition
Activity Planning: What’s the “roadmap” for change?
Commitment Planning: Whose support is needed, where do they
stand, and how to influence their behavior?
Management Structures: What’s the appropriate arrangement of
people and power to drive the change?
Sustaining
Momentum
Provide Resources for Change
Build a Support System for Change
Agents
Develop New Competencies and Skills
Reinforce New Behaviors
Stay in the Course
